BACKGROUND

Every operational environment is highly dependent on an efficient and effective workforce to deliver their products and services. In many instances, the field staff are large in number and are distributed throughout the operational value chain, sometimes even across the globe. Ensuring you are getting the best out of your operational workforce becomes a significant challenge. Adopting various digital technologies to support your operational team becomes imperative to the success of your business.

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OUR SOLUTIONS

FLEX Digital offers various digital "smaRTE Workforce" solutions that you can choose from that will streamline how your staff deliver their daily tasks. Our solutions perform a large number of the daily "heavy-lifting" tasks that free up your team to deliver their work in the most efficient and effective manner possible. These include:

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1. WORKCLOUD PLATFORM

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Workcloud is a modular, cloud-based mobile workforce optimisation platform that empowers your operational staff to maximise their productivity. The platform leverages your existing investment in mobile, enterprise devices and other innovative technologies from FLEX Digital, such as RFID. 

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2. ROBOTIC PROCESS AUTOMATION

Customised Robotic Process Automation (RPA) solutions, focused on automating your repeatable, data-intensive operational processes. We aim to ensure these processes are implemented flawlessly and quickly, while also freeing up your skilled staff to focus on more valuable tasks. This will significantly improve your process efficiencies and accelerate your progress toward real-time operational excellence and improved profitability.

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Some examples of such repeatable operational processes are listed below:

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1. Generating regular executive reports by downloading and aggregating information from multiple operational systems at once.

2. Receiving and processing production or product orders.

3. Entering operational process and equipment parameter readings into multiple systems and kicking off specific processes, based on the results.

4. Receiving and scanning pdf reports via email and following a specific action, based on the information contained therein. 

5. Implementing a work order approval process. 

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3. STAFF TRACKING, TIME-AND-ATTENDANCE, HEALTH & SAFETY ALERTS

We offer a non-invasive and novel IOT-based staff monitoring solution for your mobile workforce. This could be in a retail environment, a warehousing & logistics team, a mine, hospital, factory, or on a farm, amongst others. We can track every employees' movement within predefined areas, be it outdoors or indoors, and determine the exact amount of time they are spending working on tasks, taking breaks, or "wondering" into areas they shouldn't be in. Additionally, we can determine where every staff member is during an emergency, or whether the staff member is immobile for protracted periods of time. We can even equip them with a personal emergency button if needed, which will alert the relevant people within your organisation of their exact location in the event of a health & safety emergency. 

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